Last Updated: September 17, 2024.
This Cookie Notice explains how Sendvio ("we," "our," or "us") uses cookies and similar technologies when you access or use our website, app, or services (collectively, the "Platform"). It also explains your rights and choices regarding these technologies.
This Notice is intended to be read in conjunction with our Privacy Notice and Terms and Conditions of Service.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, tablet) by websites that you visit. They are widely used to make websites function, improve user experience, enable core functionality, and provide insights into site performance and usage.
Cookies may be "first-party" (set by us) or "third-party" (set by a third-party service provider). They may be session cookies (deleted when you close your browser) or persistent cookies (stored until they expire or you delete them).
2. How We Use Cookies
We use cookies and similar tracking technologies for the following purposes:
- Strictly Necessary Cookies: These are essential to operate the Platform and enable core features such as security, authentication, and load balancing. These cookies cannot be disabled in our systems.
- Functional Cookies: These allow the Platform to remember choices you make (such as language preferences) and provide enhanced, more personalized features.
- Performance and Analytics Cookies: These help us understand how users interact with the Platform, measure engagement, and improve performance. We may use tools like Google Analytics, subject to their own privacy policies.
- Marketing and Advertising Cookies: These may be used to deliver relevant advertisements and measure campaign performance. We only use these with your consent, where required by law.
3. Legal Basis for Use of Cookies
Where required under applicable law (such as the GDPR, UK GDPR, or ePrivacy Directive), we obtain your consent before placing non-essential cookies (such as analytics or advertising cookies) on your device. You may withdraw your consent at any time by changing your cookie preferences or browser settings.
Essential cookies do not require consent and are used to provide functionality that you request.
4. Managing Your Cookie Preferences
You can control or delete cookies through your browser or device settings. Most browsers allow you to block or delete cookies, or to alert you when cookies are being placed. However, disabling certain types of cookies may affect the functionality and performance of the Platform.
Instructions for managing cookies can usually be found in your browser's Help section.
You may also use third-party tools or browser extensions that provide enhanced cookie management.
5. Third-Party Cookies and Tracking Technologies
Some features or content within the Sendvio Platform may incorporate cookies and tracking technologies from trusted third-party service providers, such as analytics tools, performance monitoring solutions, or customer support systems. These technologies may collect data about your interactions with our Platform.
We use these third-party tools to improve functionality, performance, and user experience. Where required by applicable law, we obtain your consent before activating non-essential third-party cookies.
While we do not control the operation of third-party cookies, we take commercially reasonable steps to ensure that any third-party service provider acting on our behalf provides adequate privacy protections and complies with applicable data protection laws.
If you have concerns about specific third-party cookies, you may adjust your cookie preferences or browser settings at any time, which may impact certain features.
6. Updates to This Cookie Notice
We may update this Cookie Notice from time to time to reflect changes in technology, law, or our practices. The "Last Updated" date at the top of this page will indicate when changes were made.
Material changes may be communicated via the Platform or by email, where required by law. We encourage you to review this Notice regularly.
7. Contact Us
If you have any questions about this Cookie Notice or our use of cookies and tracking technologies, please contact us at legal@sendvio.com.